If you’d like to share some kind words and smiles, please ask our front desk staff for a comment card at your next appointment. We’d love to hear about your experience!
Best dental group in Boston! Their appointment times are flexible and they will work with you to find a time that works best. Their dental hygienists are friendly and gentle. Highly recommended!!
Wonderful dentist!!! Dr Pappas and his team are absolutely fantastic. High quality dentistry, state of the art service, fun environment, I could go on and on. I would recommend this place to anyone looking for a new dentist!
Love it here!! Every staff member is knowledgeable, pleasant and efficient!!
Dr Pappas and his team at Masterpiece Dentistry at Copley are outstanding. Dr. Pappas is extremely friendly, professional, and as well as honest and thorough.
I have been a patient of Dr Pappas' (and his assistant Laurie) ever since he opened his practice. I have done invisalign, in-office whitening treatment, and other dental services. All the equipment they use is very state-of-the-art and clean. Dr Pappas is very thorough, he takes the time to explain what he is doing. He has the absolute best customer service anywhere - for example the day after one of my procedures he called to personally check up on me.
Karen, his office manager is so welcoming and efficient in getting me the appointment time I need, and great at answering my emails, and phone calls. Always greets me by my name. Oh, she is also very diligent in remembering to give you a reminder call/email before an appointment (something I definitely need).
Cathy (hygienist) - so funny, so personable, so gentle!- you can't help but feel at ease in the chair with her.
I am one happy patient! Always looking forward to my visits to their office, which is such a weird thing to say about a dentist! Highly recommended.
Bonus: Great location - easy to find street parking by the office also located conveniently near orange/green line
I would highly recommend this Dentist office. Very friendly staff, conveniently located near the Copley T Stop, and they are very on top of appointment reminders (which I always need).
Love my visits with my hygienist, Cathy. I know she has quite a following and I have been one of her faithful for 25 years. Masterpiece has a great doc, great team, and I highly recommend you give them a try.
I'd chipped my tooth, on Friday, and because I did't have a great experience with my last dentist, I had to google for a new dentistry. I came across Masterpiece Dentistry after searching and calling around for two days. Their reviews on google lead me to call. I called on a Monday and was booked an appointment for the very next day, Tuesday.
The experience, started with Karen, she took my call with care and so much concern (like a mother's love) that it made me be at ease making the appointment and giving my information. Next, was the actually visit, I met Karen in-person and her smile matched her character, she greeted me by my name before I could even clear the door. Then, I met Laurie, one of the hygienist, she was just as nice and welcoming. At this point, I was very comfortable and had felt I made the right choice in coming here. Laurie talked me through each step while gently cleaning my mouth. Lastly, Dr. Pappas, the icing on the cake, like his team he was just as friendly (if not more). My anxiety was decreasing by the seconds. (Did I mention I have had some bad experiences in the past with dentists.)
The procedure ended up being quick and painless, my smile was restored!
Laurie and Dr. Pappas work so well together. I was so pleased with the visit that I instantly knew I would be returning for regular routines.
Thank you, Masterpiece Dentistry!
The kindest staff ever - MD provides a really personal experience where I am always comfortable, and I trust them completely. Can't compliment the professionalism and caring nature of Karen, Cathy, and Dr. Pappas enough.